Talent is God-given; be humble. Fame is man-given; be thankful. Conceit is self-given; be careful.
Most fears of rejection rest on the desire for approval from other people. Don’t base your self-esteem on their opinions.
By my count, more business leaders have failed and derailed because of arrogance than any other character flaw.
A student of life considers the world a classroom.
It doesn’t matter whether you are pursuing success in business, sports, the arts, or life in general: The bridge between wishing and accomplishing is discipline.
Southwest Airlines is successful because the company understands it’s a customer service company. It also happens to be an airline.
Exploring how you could make a bad situation worse can sometimes tell you what not to do.
It’s only lonely at the top if you forget all the people you met along the way and fail to acknowledge their contributions to your success.
If you have integrity, nothing else matters. If you don’t have integrity, nothing else matters.
A smart manager will establish a culture of gratitude. Expand the appreciative attitude to suppliers, vendors, delivery people, and of course, customers.
No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.
The secret of business is to know something that nobody else knows.
The first responsibility of a leader is to define reality. The last is to say thank you. In between, the leader is a servant.
Whenever you find yourself on the side of the majority, it is time to pause and reflect.
An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage.
Most of the important things in the world have been accomplished by people who have kept on trying when there seemed to be no hope at all.
It is not from the benevolence of the butcher, the brewer, or the baker that we expect our dinner, but from their regard to their own interest.
Just because something doesn’t do what you planned it to do doesn’t mean it’s useless.
Sales are contingent upon the attitude of the salesman - not the attitude of the prospect.
The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.
If one does not know to which port one is sailing, no wind is favorable.
Details create the big picture.